Keyholding

Commercial keyholding services. Forcefield stores your keys and alarm codes securely, so an SIA- licensed officer can respond to your premises out of hours whenever an alarm activates. 

Website-Hero-Image-11.png

Forcefield, formerly The Keyholding Company, holds your keys, so your staff never have to answer an alarm out of hours.

We’re recognised by alarm companies, insurers and the Security Industry Authority (SIA) as a Professional Keyholder. We securely hold your keys and alarm codes in line with British Standards, so when an alarm activates or a contractor needs to be let in, we are on hand to be there fast. Find out more about our alarm response service.

  • 99.8% UK postcode coverage
  • Top 5% ACS-accredited companies
  • 1.2m+ Jobs booked last year

“Forcefield is one of the very best security companies in the country. We are proud to have them as a member of the ACS Pacesetters.”

Why us

Map of the UK with markers showing Forcefield's partner coverage

Full UK coverage

Full UK coverage

We deliver keyholding via the UK's biggest network of ACS accredited partners, whose performance we manage carefully via our technology. That means you have one point of contact to handle nationwide delivery and with so many operating bases, they can get to you fast.

See our network
Hands holding a tablet showing the Forcefield platform dashboard

Total transparency 

Total transparency 

Every call-out is reported on the platform, so you have a record of who entered your site, when and what they found. Trend analytics helps you monitor performance and pinpoint any trouble spots.

Learn more

See keyholding in the platform

Call-outs and reports for every site in one view. Manage your entire portfolio under one roof.

Platform-Book-a-Job-Dashboard.jpg
Assess
Optimise
Protect

FAQs

A keyholding service (also written key holding) is when a company holds a set of your keys securely, sending a licensed officer to your premises when an alarm activates or access is needed.

Using a trained professional is the safer and more cost-effective option. Sending an SIA-licensed officer trained in alarm response avoids the lone-worker risks that come with sending your own staff, along with offsetting additional costs such as travel expenses and time off in lieu. Forcefield’s expert officers attend on your behalf, day or night, and report back after every visit.

Forcefield holds keys under coded, sealed tags. When an alarm is activated, the best-placed SIA-licensed officer from our network of 200+ ACS-accredited partners attends your premises, investigates, secures the site, and we provide a detailed report after every visit.

We always aim to attend as fast as possible, but alarm response times cannot be guaranteed. Attendance depends on a variety of factors, including location, traffic, weather and responder availability. Forcefield dispatches the nearest available officer from our service partner network, keeping travel distances short and response times fast.

Keyholding is normally priced with an annual subscription plus a separate call-out fee, charged whenever an officer attends your property. The overall cost depends on the number of sites, their location and how often alarms are triggered. Forcefield’s 24/7 Command Centre filters out false alarms before dispatching an officer, so you are only charged for genuinely necessary attendances.

Forcefield holds keys and attends sites across 99.8% of UK postcodes through 200+ partners, so one contract can cover a national estate, including areas like London.

Yes – we can hold keys for vacant properties. For more information, see our vacant property protection services.
 

We hold your keys under coded, sealed tags, ready for the SIA-licensed officer who attends your premises when an alarm activates or a security emergency occurs.

Yes. With third party access, we use the keys we hold to let plumbers, electricians and deliveries in, so your team don’t have to. We verify their ID, help them find what they need and make sure the property is left securely when they go.

Yes. Keyholding and alarm response, and house checks are all available for homeowners.

Book a call or request a quote. We collect your keys, record your site’s access instructions. You then register Forcefield as your keyholder with your alarm company, so we’re contacted when the alarm activates.

Let's talk keyholding

All we need is a list of properties