Intruder alarm, CCTV and access control maintenance for commercial estates, with every device, fault and visit tracked on the Systems dashboard.
Faults nobody logs become failures nobody saw coming. We keep the health of every system visible, site by site.
Forcefield manages and shares the ongoing health of your intruder alarms, CCTV and access control so you can see what's actually happening and where you need to step in. Planned preventative maintenance (PPM) visits are easily managed online. Faults are logged, tracked and updated so you can see how we are doing against SLAs.
Planned services dates are accessible in the platform, so you know when to expect us. And because every visit is logged there too, you have full view of our schedule adherence and can check we are keeping to our commitments.
Our maintenance services are conducted by the best performing systems providers in the UK. These are installer partners we trust to deliver at the standards we expect and who hold SSAIB and NSI accreditations.
Faults are logged against devices listed in our platform, giving you an overview of what's working and what's not, and a fault history builds over time to inform proactive upgrade decisions.
Devices, faults and planned preventative maintenance visits for every site in one view.
A maintenance contract covers planned preventative maintenance (PPM) visits to test and service your intruder alarms, CCTV and access control, plus reactive repairs when something fails. With Forcefield, every device, fault and visit is recorded on the Systems dashboard on our platform, so you can see the health of each system across your estate.
Monitored intruder alarms generally need two preventative maintenance visits a year, and audible-only systems one, under the standards NSI and SSAIB installers work to. Your insurer may set its own requirement. We schedule visits to match, and the dashboard shows the next due date for every site.
Most commercial CCTV systems need a service visit at least once a year, covering cameras, recorders, storage and image quality, and busy or exposed sites need more. Your maintenance plan sets the frequency for each site. Pair it with CCTV monitoring so your cameras are watched as well as maintained.
Log it on the dashboard or report it to our team, and it’s routed straight to us and the installer for a reactive repair. If the failure leaves a site exposed, we can cover the gap with mobile security patrols or emergency guarding until the repair is done.
Yes. We’re tech-agnostic and maintain systems whatever their age, brand or original installer. The first step is mapping what’s on site, so every device is on the register before the first service visit.
Each fault is logged against the device it affects, which is already tied to its site, location and manufacturer. It carries an owner, status and SLA until it’s resolved, and builds a history that shows which equipment fails most often and when it’s due for replacement.
Maintenance is carried out by installers accredited by the NSI or SSAIB, the UK certification bodies for security systems, which audit how systems are installed and maintained. Our own accreditations are listed on our accreditations and standards page.
Yes. Maintenance is managed across your whole estate through a nationwide installer network, with every site’s devices, faults and service dates in one view. Our security systems page explains how the register and dashboard work.
Book a call or request a quote. We map the devices on each site onto the register, agree a PPM schedule and log any open faults, so the dashboard shows the health of your estate from day one.