Home Keyholding and Alarm Response

Your alarm goes off. Your keys are already with us. A trained officer is on the way. That’s Forcefield keyholding and alarm response, looking after your home day and night.

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Don’t send your neighbours into what could be a dangerous situation. Let a trained officer take the call.

We're recognised by alarm companies, insurers and the Security Industry Authority (SIA) as a Professional Keyholder, so we can be listed as your first point of contact when your alarm is triggered. Our officers are briefed on your property, can disable your alarm and manage escalations to emergency services.

  • 99.8% UK postcodes covered
  • 38,842 Residential alarms attended last year

“For less than the price of a coffee a day you have peace of mind that someone is there if the alarm goes off.”

Why us

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Full UK coverage

Full UK coverage

Our network of 200+ ACS-accredited service partners covers 99.8% of UK postcodes.

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Keys kept secure

Keys kept secure

Your keys are electronically tagged and stored in an accredited facility, with your access and alarm instructions on file.

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FAQs

A home keyholding service holds a set of your keys securely and sends a licensed officer to your house when your alarm activates or someone needs to be let in. We hold keys for family homes, second home and holiday homes across the UK. For business premises, see our commercial keyholding page.

Home keyholding and alarm response costs £24.50 a month. That covers holding your keys securely and being on call ready to respond. Attendances from licensed officers when your alarm activates are charged separately. Get a personalised quote.

Your alarm monitoring station alerts us, and we contact your emergency contacts to check whether there's any reason we shouldn't attend. We then send the best-placed officer with your keys to assess the situation. If needed, they request the emergency services and liaise with the police on your behalf, and we arrange for an officer to stay until your home can be secured. You then get a full report of the incident and the actions we took.

A surveyor collects your keys and notes any special instructions for accessing your home and resetting your alarm. Your keys are then electronically tagged and stored in an accredited facility, and only used when your alarm sounds or you've asked us to let someone in.

Yes. Whether it's a guest, a decorator or a delivery, we'll meet them at your home at your request. We check their ID, let them in and send you a report, so you know exactly who came and when.

Every officer is licensed by the Security Industry Authority and employed by one of our partners accredited under the Approved Contractor Scheme, vetted to BS 7858 and paid through PAYE. Officers are briefed on your property before they arrive.

Our network of 200+ service partners covers 99.8% of UK postcodes, so wherever your home, second home or holiday home is, there is likely to be an officer nearby.

Yes, as long as your alarm is monitored and we can be added to its call-out list.

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Service Partner Network

Security specialists with nationwide reach and local expertise.

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Why Us

We are accredited to NSI Gold and are B Corp Certified since 2024.

Accreditations & Standards
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People & Culture

The people behind the services, our values and the roles open right now.

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Get in touch

Tell us about your home and what you need from us, and we'll get back to you with a personalised quote for keyholding and alarm response.