Assignment Instructions 

This article sets out the standard required for clear Assignment Instructions (AIs) for any guarding shift. These guidelines ensure that expectations are understood, risks are managed, and our security officers (Officers) are equipped to deliver a consistent and reliable service.  

A clear outline of the Officer’s responsibilities for the duration of the shift. This should include all routine duties, expectations, and any site-specific tasks that must be carried out. 

Where patrols are required, the instructions must specify: 

• Type of patrols (Internal Patrol, External Patrol) 
• Frequency of patrols 
• Timing expectations 
• Total number of patrols per shift 

All emergency information must be clearly defined, including: 

• Site emergency contact list 
• Escalation points and communication process 
• Procedures for fire, emergencies, alarms, or security incidents 
• Any site-specific emergency arrangements or muster points 

A list of all mandatory Personal Protective Equipment required on site. This may include: 

• Safety boots 
• High-visibility clothing 
• Safety masks or respiratory protection 
• Any specialist equipment relevant to identified risks 

A summary of any known hazards or risks present on site, along with guidance to ensure safe working practices and risk awareness for all Officers. 

Clear instructions covering: 

• Opening and closing procedures 
• Lockdown steps (if applicable) 
• Alarm setting and unsetting 
• Access control requirements for staff, visitors, and contractors 

Details on how Keys or access devices must be managed and controlled by Officers on assignment, including: 

• Key codes 
• Key boxes or safes 
• Sign-in/out procedures 
• Any specific handling or storage requirements